AORN Journal · 2016 · 40 citations · 4 references
MedicineCommunicationPerioperative MedicineHealth CommunicationPatient SafetyPerioperative SafetyHealth Care CommunicationHealthcare CommunicationInterprofessional CommunicationIntraoperative CommunicationPatient Safety OutcomesPerioperative MonitoringCare Team CommunicationCommunication In Care TeamsHealth Care Team CommunicationHealth Care Team DynamicsInstitutional Barriers To CarePerioperative Patient SafetyRisk Communication In HealthcareSentinel Indicators
Breakdowns in health care communication are a significant cause of sentinel events and associated patient morbidity and mortality. Effective communication is a necessary component of a patient safety program, which enables all members of the interdisciplinary health care team to effectively manage their individual roles and responsibilities in the perioperative setting; set expectations for safe, high-reliability care; and measure and assess outcomes. To sustain a culture of safety, effective communication should be standardized, complete, clear, brief, and timely. Executive leadership and support helps remove institutional barriers and address challenges to support the engagement of patients in health care communication, which has been shown to improve outcomes, reduce costs, and improve the patient experience.
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