Increasing the success of physician order entry through human factors engineering.

Abstract

Even though the success of a physician order entry (POE) system depends on meeting physicians' needs, no studies of POE systems report using standard, formal methods for assessing physician needs and how to design the best technology to meet those needs. To increase the chance of a successful POE implementation, the article proposes that techniques from the field of human factors engineering (HFE) be used to enhance the interaction between technology and the physicians.