Social Psychology Quarterly · 1989 · 454 citations · 18 references
EducationMedical EducationTeachingClassroom ManagementClinical MedicineTherapeutic CommunicationEmotion UnderstandingEmotional EngagementEmpathic CommunicationEmpathyPatient ExperienceEmotionsMedical Student EducationParticipant Observation Notes
Allen C. Smith, III, Sherryl Kleinman, Managing Emotions in Medical School: Students' Contacts with the Living and the Dead, Social Psychology Quarterly, Vol. 52, No. 1, Special Issue: Sentiments, Affect and Emotion (Mar., 1989), pp. 56-69
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The Need for a New Medical Model: A Challenge for Biomedicine
George L. Engel · Science · 1977 · 12.2K citations
Emotion Work, Feeling Rules, and Social Structure
Arlie Russell Hochschild · American Journal of Sociology · 1979 · 5.8K citations
Fred Kern, Howard Becker, Blanche Geer · Journal of Health and Human Behavior · 1962 · 498 citations