Publication | Closed Access
Nurse Staffing Patterns and Quality of Care in Nursing Homes
130
Citations
55
References
2004
Year
Family MedicineCustomer SatisfactionHuman Resource ManagementHealth Care ManagementPrimary CareManagementHealth Services ResearchOccupational NursingNurse Staffing PatternsOutcomes ResearchIndirect EffectsNurse-family PartnershipNursingMental Health NursingBusinessNursing ResearchMedicinePatient SatisfactionStructure-process-outcome Framework
Using the structure-process-outcome framework and the resource-based view of the firm, this study considers both direct and indirect effects of registered nurse staffing patterns on the quality of patient care outcomes. Consistent with theory, registered nurse staffing patterns were found to affect quality of patient care both directly and indirectly through their positive effect on the processes of delivering care.
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