Requirements for models, methods and tools supporting servitisation of products in manufacturing service ecosystems

Abstract

In this paper, the requirements for models, methods and tools to support servitisation through collaboration of manufacturing enterprises and service providers are addressed. The Manufacturing SErvice Ecosystem (MSEE) European project has applied a novel approach to elicit these requirements and aims to fulfil them by establishing a manufacturing service ecosystems (MSE) concept. After identifying and specifying the requirements for support, MSEE has developed models, methods and tools to realise products and services in virtual enterprises, established from the MSE and validated them in four European test cases.