Conviviality - a source of satisfaction for hotel guests? An application of the Servqual model. - Concepedia

Concepedia

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Conviviality - a source of satisfaction for hotel guests? An application of the Servqual model.

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References

1992

Year

Farouk Saleh, Chris Ryan, P. Johnson, B. Thomas

Unknown Venue

MarketingCustomer SatisfactionService QualityServqual ModelManagementBusinessHospitalityTourismHotel GuestsGuest ExperienceHospitality Management

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