2015 · 18 citations · 26 references
ArtsDesignPsychologyInteraction DesignUser Experience DesignVisual PerceptionCross-modal Sensory InteractionsExperience DesignInterface DesignMultimodal InteractionSensory PerceptionAffective ProcessingHuman-technology InteractionHuman-technology RelationsMultimodal Interaction DesignMultisensory Experience DesignMultisensory InteractionSensory ModalitiesTechnology Interaction
Visual perspective has dominated experience research in human-technology interaction for decades now. The neglect of other sensory modalities is gradually being addressed by scholars and designers, who investigate user experience based on touch, smell, taste, sound and even expressive bodily interactions. In cognitive and affective processes, user experience is always multi-modal, not just regarding perceived multi-sensory information, but also while perceiving through one modality we mentally construct information relevant to the other senses. This article reports the results of an experiment, where participants (N = 52) appraised materials either only by touching them or only by seeing. The results indicate that with certain affects, the logic of the appraisal depends on the modality. These results are discussed within the theoretical framework of mental content, apperception, and appraisal. Further, we discuss the relevance of the findings for material design, especially in the context of multimodal interaction.
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Emotional design: why we love (or hate) everyday things
Choice Reviews Online · 2004 · 3.1K citations
Arts, Design, Social Psychology +14
Cross-Cultural Universals of Affective Meaning
John B. Carroll, Charles E. Osgood, William H. May et al. · The American Journal of Psychology · 1976 · 1.2K citations
Framework of product experience
Pieter Desmet, Paul Hekkert · Data Archiving and Networked Services (DANS) · 2007 · 993 citations · Full text
Humanities, Marketing, Psychology +17