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CONSUMER PERCEPTIONS OF AND ATTITUDES TO COMMUNITY PHARMACY SERVICES
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1992
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NursingCustomer SatisfactionPrimary CarePharmaceutical PracticeCommunity Pharmacy PracticeManagementConsumer ResearchClinical PharmacyPharmaceutical CareConsumer BehaviorPharmaceutical EducationMarketingPatient ExperienceHealth Services ResearchCommunity Pharmacy ServicesBusiness Dimensions
In this paper the authors surveyed 261 members of the public for their opinion on community pharmacy services including patronage, privacy, time, access, pharmacist image, caring approach and tension between the health and business dimensions of community pharmacy practice.