Public AffairsInsuranceHealth Care FinancingHealth InsuranceHealth Services ResearchHealth Care UtilizationMedicaidMedicare FinancingPatient SatisfactionPatient Satisfaction MeasurementQuality Of CareHealth Maintenance Organization PlansPatient Satisfaction AnalysisPatient Satisfaction Survey DesignPerceived Quality Of CareSatisfactionSupplementary Health InsuranceTreatment Satisfaction
The Medicare Current Beneficiary Survey (MCBS) contains a wealth of information about the people whose care is financed by the program. This article examines their satisfaction with medical care received and explores the relationship of these attitudes with the characteristics of subgroups of the enrolled population. Satisfaction with medical care among Medicare beneficiaries is found to be generally high (80-90 percent). Disabled Medicare beneficiaries are less satisfied than the aged, and health maintenance organization (HMO) enrollees less satisfied than fee-for-service (FFS) patients. Others with lower-than-average satisfaction are people with poorer health status, those covered by Medicaid, and those without supplementary insurance.
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