Concepedia
PLoS ONE · 2012 · 50 citations · 17 references
Open access
The assessment of paracetamol-related counselling demonstrates room for practice improvement.
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Counselling quality in community pharmacies: implementation of the pseudo customer methodology in Germany
Karin Berger, Christiane Eickhoff, Martin Schulz · Journal of Clinical Pharmacy and Therapeutics · 2005 · 132 citations
Simulated patients in the community pharmacy setting – Using simulated patients to measure practice in the community pharmacy setting
Margaret Watson, John Skelton, Christine Bond et al. · Pharmacy World & Science · 2004 · 85 citations
Nursing, Family Medicine, Primary Care +7
The Association of Prescription Status, Patient Age, Patient Gender, and Patient Question Asking Behavior with the Content of Pharmacist−Patient Communication
Jon C. Schommer, Joseph B. Wiederholt · Pharmaceutical Research · 1997 · 74 citations
Evaluation of Consultation in Community Pharmacies with Mystery Shoppers
Dietrich Alte, Werner Weitschies, Christoph A. Ritter · Annals of Pharmacotherapy · 2007 · 68 citations
Simulated patient visits with immediate feedback to improve the supply of over-the-counter medicines: a feasibility study
Margaret Watson, Jennifer Cleland, Christine Bond · Family Practice · 2009 · 58 citations