A Theory of the Effects of Advanced Information Technologies on Organizational Design, Intelligence, and Decision Making

Abstract

This article sets forth a theory of the effects that computer-assisted communication and decision-aiding technologies have on organizational design, intelligence, and decision making. Several components of the theory are controversial and in need of critical empirical investigation. The article focuses on those technology-prompted changes in organizational design that affect the quality and timeliness of intelligence and decision making, as contrasted with those that affect the production of goods and services.