A survey of social media use in software systems development

Abstract

In this paper, we describe the preliminary results of a pilot survey conducted to collect information on social media use in global software systems development. We created an on-line survey for developers who are using social media to communicate at work and whose work falls within the domain of software systems development, including web applications. Our results show that social media can enable better communication through the software system development process. 91% of respondents said that using social media has improved their working life.