International Journal of Human-Computer Interaction · 2003 · 458 citations · 22 references
ManagementChange ManagementProject ManagementInformation Systems ManagementInformation Technology Project ManagementOrganizational DevelopmentEnterprise Resource PlanningInformation Systems Project ManagementCritical Success FactorsErp Change ManagementErp ImplementationErp Project ManagementInformation Technology Project SuccessProject Management Culture
Abstract This article reports the results of a survey of Chief Information Officers (CIOs) from Fortune 1000 companies on their perceptions of the critical success factors in Enterprise Resource Planning (ERP) implementation. Through a review of the literature, 11 critical success factors were identified , with underlying subfactors, for successful ERP implementation. The degree of criticality of each of these factors were assessed in a survey administered to the CIOs. The 5 most critical factors identified by the CIOs were top management support, project champion, ERP teamwork and composition, project management, and change management program and culture. The importance of each of these factors is discussed.
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Journal of the American Dietetic Association · 1993 · 12.1K citations
Putting the enterprise into the enterprise system.
Thomas H. Davenport · PubMed · 1998 · 3.3K citations
Software risk management: principles and practices
Barry Boehm · IEEE Software · 1991 · 1.6K citations