Workplace relationships and the innovative behaviour of nursing employees: a social exchange perspective

Abstract

This research examines the impact of two organisational factors on the innovative behaviour of nurses. More specifically, this research applies the dimensions of social exchange theory as a lens to develop an understanding into the mediating effect of perceived organisational support on the relationship between leader–member exchange and the innovative behaviour of nursing employees. This study uses a mixed‐methods approach, including a survey in which 104 nurses responded with useable results and semi‐structured interviews with 12 nursing unit managers (nursing supervisors). The findings confirm that perceived organisational support mediates the relationship between leader–member exchange and the innovative behaviour of nursing employees. This research adds to the current body of literature by providing insight into the impact of workplace relationships upon the individual innovativeness of nurses. In summary, this research provides new information for management seeking to develop an environment that fosters the innovative behaviour of employees.