PLoS ONE · 2015 · 117 citations · 16 references
11 out of the 15 dimensions have been validated through experts' ratings. Further research on the four dimensions that received insufficient ratings is recommended. The priority order of the dimensions can help researchers and clinicians to focus on the most important dimensions of patient-centeredness. Overall, the model provides a useful framework that can be used in the development of measures, interventions, and medical education curricula, as well as the adoption of a new perspective in health policy.
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Crossing the Quality Chasm: A New Health System for the 21st Century
BMJ · 2001 · 10.7K citations
Effective physician-patient communication and health outcomes: a review.
Moira Stewart · PubMed · 1995 · 4.1K citations · Full text
Crossing the Quality Chasm: A New Health System for the 21st Century
Beth Bloom · JAMA · 2002 · 3.7K citations