Quality and Safety Management in Construction

Abstract

Abstract From a theoretical standpoint, quality management and safety management programs have similar characteristics. In construction work, a company's ability to deliver a quality product in a safe manner is the key to business success. In order to better understand what contributes to successful quality and safety programs in construction, a literature review was conducted using general, engineering, and business literature search engines. In all, 49 articles were found: 18 articles on safety, 26 articles on quality, and five articles on safety and quality. Overall, the literature supports the use of integrated safety and quality management in construction. However, according to the literature, there are three primary barriers to the success of quality management in construction projects: ‘shoddy’ implementation, the nature of construction work, and the industry itself.