Communication and Motivation in a Police Department

Abstract

Based on the premise that sufficient information flow is critical to the effective performance of the police task, it was hypothesized that officers who are dissatisfied with the transmittal of information on the job will also be dissatisfied with their jobs in general. The empirical test used data gathered from more than 1000 police officers in a large southwestern police department in 1973. The results of the test indicate that the association between job satisfaction and communication satisfaction is not nearly as strong as was hypothesized.