Harmonious relations? Music at work in the Rowntree and Cadbury factories

Abstract

The history of music in the workplace is a neglected area of study. This article explores the policies towards music in the paternalist Rowntree and Cadbury confectionery factories from the late nineteenth to the late twentieth century. We argue that the two firms were pioneering in their early use of music before becoming key players in the industrial welfare movement following the First World War. The broadcasting of music by Rowntree and Cadbury in the mid to late twentieth century is then placed in the context of a widespread adoption of tannoyed music in factories. We argue that music was employed as a means of easing the monotony of factory work whilst simultaneously aiming to improve productivity levels. However, as we demonstrate through oral history, women workers experienced music in ways not always in tune with management objectives.