Concepedia

The user action framework: a reliable foundation for usability engineering support tools

Terence S. Andre, H. Rex Hartson, Steven M. Belz, Faith McCreary

International Journal of Human-Computer Studies · 2001 · 119 citations · 29 references

Concepts

ArtsComputer ScienceHuman-centered DesignHuman-computer InteractionUser Experience DesignInterface DesignUsability EngineeringUsability EvaluationUsability TestingUser Behavior AnalysisUser Needs AnalysisTask-based Usability TestingUsability Problems IdentificationUsability StudiesUser Error PreventionUser Requirements AnalysisUser Support SystemsUser Testing

References

29

A Coefficient of Agreement for Nominal Scales

Jacob Cohen · Educational and Psychological Measurement · 1960 · 41.3K citations

Education, Educational Assessment, Educational Measurement +8

Measuring nominal scale agreement among many raters.

Joseph L. Fleiss · Psychological Bulletin · 1971 · 8.5K citations

Education, Educational Assessment, Educational Measurement +13

Plans and Situated Actions: The Problem of Human-Machine Communication

Barry H. Kantowitz, Lucy Suchman · The American Journal of Psychology · 1990 · 5.3K citations

Social Sciences, Communication, Communication Theory +13

Heuristic evaluation of user interfaces

Jakob Nielsen, Rolf Molich · 1990 · 3.4K citations

Arts, Computer Science, Human-computer Interaction +13

Usability inspection methods

Jakob Nielsen · 1995 · 2.6K citations · Full text

Arts, Computer Science, User Experience Design +3