Students' Perceptions of Online-Learning Quality Given Comfort, Motivation, Satisfaction, and Experience.

Abstract

Understanding factors in successful online course experiences can provide suggestions for instructors and students to promote improved learning experiences.A survey of 700 students regarding perceptions of online-learning quality was analyzed with a structural equation model.For students with online-learning experience, comfort with technology and motivation to learn technology skills were related to satisfaction with online courses, which was related to perceived quality.For students with hybrid-learning experience, comfort was related to motivation and perceived quality, motivation was related to satisfaction, and satisfaction was related to perceived quality.For students with no online-learning experiences, comfort was related to motivation to learn technology skills, but neither of these factors was related to perceived quality of online courses.