2006 · 85 citations · 18 references
BusinessInformation SystemsSystems EngineeringDecision AnalysisDecision Support SystemsMulti-criteria Decision MakingCriteria SelectionCriteria WeightingCustomer SatisfactionFuzzy LogicFuzzy Multi-criteria Decision MakingService QualityFuzzy Analytic Hierarchy ProcessFuzzy Assessment ModelsFuzzy Multi-criteria Decision AnalysisFuzzy Preference RelationsFuzzy Rule-based Decision SystemsImportance MeasuresSatisfactionWeb Services
With the increasing popularity of employing Web services, quality of service (QoS) measure of service becomes a significant concern for service consumers and providers. However, current technologies are poor to identify the relative importance of nonfunctional QoS criteria for Web services and they are not fitting well for selecting the appropriate service. In this paper, a new scheme for right selection of QoS-aware of Web services which exploits fuzzy logic to locate and select the right service based on customer's preference or satisfaction degree. The aim is to compute both functional and non-functional weightings of QoS criteria and to assist customers to make the right choice for Web services
18
Information Theory and Statistical Mechanics
E. T. Jaynes · Physical Review · 1957 · 12.9K citations
Multiple Criteria Decision Making
Christer Carlsson, Milan Zelený · Journal of the Operational Research Society · 1983 · 2.5K citations
Quality driven web services composition
Liangzhao Zeng, Boualem Benatallah, Marlon Dumas et al. · 2003 · 1.1K citations · Full text
Business, Systems Engineering, Multi-criteria Decision Making +13
A model for web services discovery with QoS
Shuping Ran · ACM SIGecom Exchanges · 2003 · 998 citations