Responsible and responsive tourism planning in the community

A Ladder Of Citizen Participation

Sherry R. Arnstein · Journal of the American Institute of Planners · 1969 · 15.2K citations

In search of excellence: Lessons from America's best- run companies

Long Range Planning · 1983 · 4.5K citations

Total Quality Management, Firm Performance, Corporate Strategy +9

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R.W. BUTLER · Canadian Geographies / Géographies canadiennes · 1980 · 4.4K citations

Tourism Management, Tourism, Destination Management +4

In Search of Excellence: Lessons from America's Best-Run Companies.

Andrew H. Van de Ven, Thomas J. Peters, Robert H. Waterman · Administrative Science Quarterly · 1983 · 3.1K citations

Firm Performance, Service Excellence, Management +6

Small is Beautiful: A Study of Economics as if People Mattered

Susan Strange · International Affairs · 1974 · 1.3K citations

Social Inequality, Economics, Economic Inequality +15