Tricks and tactics used against troublesome travelers—Frontline staff's experiences from Swedish buses and trains - Concepedia

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Tricks and tactics used against troublesome travelers—Frontline staff's experiences from Swedish buses and trains

DOI Full Paper Access

20

Citations

33

References

2014

Year

Nicklas Salomonson, Markus Fellesson

Research in Transportation Business & Management

Public TransportInterpersonal CommunicationManagementTroublesome Travelers—frontline StaffSwedish BusesTravel BehaviorCommunicationArtsTransportation EngineeringTransport Safety

References

	Year	Citations

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