Examining the socio-economic determinants of adoption of the 'Government Gateway' initiative in the UK

Abstract

This paper empirically examines the impact of socio-economic determinants upon the adoption of a recent UK e-government initiative, the 'Government Gateway'. The data on five socio-economic characteristics was collected employing a postal survey. The findings of this research suggest that the three variables of age, gender and occupation significantly differentiated the adopters from the non-adopters of the Government Gateway, whilst education and income were found to be non-significant. The implications of the findings are discussed in the context of promoting the adoption of emerging Information and Communication Technologies (ICT) and reducing the digital divide against less privileged parts of the population.