Click It, No More Tick It: Online Reference Statistics

Paulita Aguilar, Kathleen Keating, Sue Swanback

The Reference Librarian · 2010 · 11 citations · 1 references

Concepts

Abstract

This article describes the creation of an online reference intake form that collects statistics and provides detailed reports. Included is a practical application, based on analysis of Native American questions, for collection development.

References

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