New England Journal of Medicine · 2007 · 413 citations · 40 references
Family MedicineHealth Care QualityHealth OutcomesPrimary CarePublic HealthHealth Services ResearchCare DeliveryIntegrated CareHealth PolicyCaregiverOutcomes ResearchMedical TreatmentsKnowing HowQuality ImprovementQuality MeasurementNursingPalliative CareHealthcare QualityImprove CarePatient SafetyLong-term CarePatient-centered OutcomeMedicinePatient SatisfactionQuality-improvement Initiatives
The authors argue that interventions to improve health care quality should be held to the same standards that we apply to medical treatments. They believe quality-improvement initiatives should not be widely disseminated unless studies have demonstrated that they are safe and effective.
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Evaluating the Quality of Medical Care
Avedis Donabedian · Milbank Quarterly · 2005 · 6K citations
Evaluating the Quality of Medical Care
Avedis Donabedian · The Milbank Memorial Fund Quarterly · 1966 · 4.2K citations
The Unanticipated Consequences of Purposive Social Action
Robert Κ. Merton · American Sociological Review · 1936 · 2.5K citations · Full text