British Educational Research Journal · 2010 · 27 citations · 19 references
Public AffairsPublic AdministrationSocial PolicyAgency TheoryChild WelfarePublic Service DeliveryCross-sector PartnershipsFamily SupportFrontline Service ManagementParentingCoordinated InteractionFrontline Service DesignMultidisciplinary CollaborationQualitative InterviewingSemi-structured InterviewsService Delivery EffectivenessService Delivery OrganizationSocial Service Agencies
This article outlines the findings from an Economic and Social Research Council funded research project that investigated the impact of multi‐agency working on children and their families. It explored the ways in which young people experience multi‐agency working and it investigated whether young people perceive any benefits from a coordinated approach to frontline service delivery. The in‐depth, qualitative study focused on a cross‐section of five local authorities and collected data through semi‐structured interviews with young people and their parents. The study found that where multi‐agency working is effectively integrated and where different professional services are streamlined, there is evidence of a positive impact on young people and their families.
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Situated Learning: Legitimate Peripheral Participation.
Maurice Bloch, Jean Lave, Étienne Wenger · Man · 1994 · 39.8K citations
Structural Holes and Good Ideas
Ronald S. Burt · American Journal of Sociology · 2004 · 5.4K citations
Management, Organization Studies, Organizational Behavior +14