Expert Systems at the Banker's Reach

Abstract

Expert systems are computer software packages that experts in specific fields enrich with their knowledge by distilling their expertise into a set of laws for the system. The development of expert systems and the contribution they can provide in banks, whereby financial experts can produce application programmes to help lesser experts solve problems in specialised fields by responding to program queries, eg. with regard to loan approval, cross‐selling, risk analysis, treasury operations and so on, are discussed.