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An empirical investigation into factors affecting patient cancellations and no-shows at outpatient clinics

NursingFamily MedicineOutpatient ClinicsPrimary CarePatient SatisfactionPatient ExperienceHealth CommunicationHealth Care ReimbursementPatient SafetyOutcomes ResearchPatient-centered OutcomePatient CancellationsPublic HealthPatient ManagementMedicineEmpirical InvestigationHealth Services ResearchHealth Care Delivery