International Journal of Technology Assessment in Health Care · 2006 · 43 citations · 13 references
Managing urgent surgical care as a process can improve the productivity and quality of care without a need to increase personnel resources. The focus should be on reducing waiting times and waste times.
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Using industrial processes to improve patient care
Terry Young · BMJ · 2004 · 291 citations · Full text
Nursing, Primary Care, Engineering +10
Process Analysis in Outpatient Knee Surgery
Brian A. Williams, Michael L. Kentor, John P. Williams et al. · Anesthesiology · 2000 · 170 citations · Full text