An Examination of Satisfaction on Tourism Facilities and Services in Jordan

The Measurement of Destination Image: An Empirical Assessment

Charlotte M. Echtner, J. R. Brent Ritchie · Journal of Travel Research · 1993 · 1.8K citations

Destination Image, Customer Satisfaction, Cartography +15

Tourist Satisfaction with Mallorca, Spain, as an Off-Season Holiday Destination

Metin Kozak, Mike Rimmington · Journal of Travel Research · 2000 · 1.3K citations

Future Holiday Intentions, Customer Satisfaction, Culture +10

Dimentions of tourist satisfaction with a destination area

Abraham Pizam, Yoram Neumann, Arie Reichel · Annals of Tourism Research · 1978 · 577 citations

Customer Satisfaction, Destination Marketing, Business +4

Customer satisfaction and its consequences on customer behaviour revisited

Magnus Söderlund · International Journal of Service Industry Management · 1998 · 422 citations

Customer Satisfaction, Consumer Decision Making, Service Quality +13

Measuring tourist satisfaction with Kenya's wildlife safari: a case study of Tsavo West National Park

John S. Akama, Damiannah Kieti · Tourism Management · 2002 · 376 citations

Customer Satisfaction, Tourism Management, Behavioral Sciences +8