An Open Government Maturity Model for social media-based public engagement

Developing fully functional E-government: A four stage model

Karen Layne, Jungwoo Lee · Government Information Quarterly · 2001 · 2.6K citations

Management, Information Systems, Public Administration +14

Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies

John Carlo Bertot, Paul T. Jaeger, Justin M. Grimes · Government Information Quarterly · 2010 · 2.2K citations

Public Affairs, Information Technology, Political Communication +14

Beyond Engagement and Participation: User and Community Coproduction of Public Services

Tony Bovaird · Public Administration Review · 2007 · 1.9K citations

Public Affairs, Public Governance, Public Policy +15

Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business

Journal of Consumer Marketing · 2009 · 890 citations

Business, Marketing, Strategic Management +5

The impact of polices on government social media usage: Issues, challenges, and recommendations

John Carlo Bertot, Paul T. Jaeger, Derek L. Hansen · Government Information Quarterly · 2011 · 811 citations

Social Sciences, Political Communication, Public Administration +12