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Calculating the value of reengineering at Pacific Bell
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1994
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Pacific BellEngineeringTechnology Readiness LevelUnique ConceptIndustrial EngineeringBusinessComputer EngineeringSystems EngineeringProcess AnalysisProcess MeasurementComponent Business ProcessBusiness CaseBusiness AnalyticsTechnologyBusiness Process Re-engineeringQuantitative ManagementOperations Research
Pacific Bell has pioneered the development of a unique concept for computing the amount of value added by a given component business process before and after process reengineering efforts. Its innovative Process Value Estimation (PVE) methodology enables management to target processes ripe for reengineering and prevent cost cutting that reduces value.