Status review and research strategies on product-service systems

Abstract

Abstract As present trends in economic and population growth continue, the natural environment is increasingly being stressed. More and more researchers, institutes and programmes have paid attention to product-service systems (PSSes) in the last decade because PSS integrates tangible artefact and intangible service to achieve sustainability, improve enterprise competitiveness, and meet customer needs better. In order to respond to the industrial trend towards PSS and frame the related research, the state-of-the-art of PSS research and development are reported. Furthermore, in order to integrate fragmental PSS solutions, this paper proposes a framework for product-service lifecycle management (PSLM) and technologies of PSS development. So, four categories are focused on: review of PSS, research about PSS development, a framework for PSLM, and technologies for PSLM (modular product-service development and ontology-based product-service knowledge expression and reuse). The preliminary solution of the implementation roadmap and technologies for PSLM which need to be perfected is proposed to lay a basis for further development and application of PSS for the benefit of industries. Keywords: product-service systems (PSSes)product-service lifecycle managementPSS developmentmodular product-service development Acknowledgements The research is supported by the Shanghai Research Centre for Industrial Informatics and Shanghai Key Lab of Advanced Manufacturing Environment.