An integrated model of error management

David Gillingham, José Ángel Sirgo Blanco, John Lewko

Disaster Prevention and Management An International Journal · 1997 · 14 citations · 1 references

Concepts

Abstract

Describes an integrated model of error management which includes: the external environment; the corporate environment; the manager and the managed; incident management; inquiries; and, learning from errors. Includes classification of error types with examples. By understanding this model organizations can improve their ability to manage error.

References

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