Communication Research · 2013 · 123 citations · 39 references
Social SciencesPsychologySocial PsychologyCommunication TheoryInterpersonal CommunicationInterpersonal RelationshipsFriendship CommunicationInterpersonal PersuasionMessage DesignPoliteness StrategiesPragmatics Of AdviceRelationship CommunicationAdvising InteractionsMessage ContentPoliteness TheoryPragmatic Persuasion
This study extends and tests advice response theory (ART) by examining message content, message politeness, and advisor characteristics, along with situational and recipient factors as influences on the outcomes of advice. Participants ( N = 244) discussed a real, current problem with a friend, completing measures about the advisor, recipient, and situation prior to the interaction, and assessments of advice message qualities and outcomes immediately after. The findings not only support ART but also indicate the need to consider how evaluations of advice evolve over time.
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