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The knowledge matrix: a participatory method for individual knowledge gap determination
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1998
Year
Participatory MethodKnowledge CreationCollective KnowledgeCommunicationHuman Resource ManagementKnowledge TechnologyOrganizational BehaviorData ScienceManagementEmployee LearningKnowledge RepresentationFair KnowledgeKnowledge DiscoveryLearning AnalyticsInformation ManagementProduction Factor KnowledgeKnowledge ExchangePerformance StudiesOrganizational CommunicationKnowledge SharingKnowledge MatrixLabor Production FactorBusinessEpistemologyKnowledge ManagementArtsKnowledge Integration
It has been suggested that in the West and Japan the labor production factor is increasingly being replaced by the production factor knowledge. Knowledge is a person's capacity to carry out a particular task. It is thought to be composed of codified knowledge (information) and tacit knowledge which encompasses experience, skill and attitude. Learning is considered to be the production process by which knowledge is generated. According to the organizations which were present at the ISMICK 1996 (International Symposium on the Management of Industrial Corporate Knowledge), ‘Identifying available knowledge’ is the operational process in the knowledge value chain that should be improved with first priority. Here, we describe a tool for knowledge gap determination at the individual level: the knowledge matrix. It is a participatory method particularly useful for workers in the operational core of the organization. Copyright © 1998 John Wiley & Sons Ltd and Cornwallis Emmanuel Ltd.