A HCI technique for improving requirements elicitation

Personas

John Pruitt, Jonathan Grudin · 2003 · 897 citations

Arts, Design, Social Psychology +14

The usability engineering lifecycle

Deborah J. Mayhew · 1999 · 494 citations

Architecture, Computer Science, Human-computer Interaction +6

Personas, Participatory Design and Product Development: An Infrastructure for Engagement

Jonathan Grudin, John Pruitt · 2002 · 463 citations

Arts, Design, Design Theory +12

Developing user interfaces: Ensuring usability through product and process

David Benyon · Information and Software Technology · 1994 · 245 citations

Arts, Computer Science, Information Systems +14

The obstacles and myths of usability and software engineering

Ahmed Seffah, Eduard Metzker · Communications of the ACM · 2004 · 229 citations

Computing, Computer Science, Project Management +14