Administrative Science Quarterly · 1960 · 340 citations · 0 references
ManagementOrganization StudiesOrganizational BehaviorOrganizational TheoryOrganizationsSystems AnalysisOrganizational EffectivenessOrganizational PerformanceTheory-based EvaluationGoal-oriented ModelingGoal-performance RelationshipInterpretation Of Social ActionSystem Model DefinitionSystem Model DevelopmentValue Judgments
The often-used goal model for measuring effectiveness is criticized. A system model is suggested and its advantages over the goal model specified. Mainly, the system model is theoretically more powerful and avoids certain value judgments. Two system models are compared: an often-used survival model and a rarely applied effectiveness model. The impact of either one on social action is briefly outlined.