UAE E-goverment: SWOT analysis and TOWS Matrix

Abstract

The UAE Leads the Gulf States in e-Governance and it is ranked first among the Arab States with respect to e-Readiness Maturity. In the meantime the development of the e-Government initiative is facing challenges that need to be addressed in order to achieve its objectives. The aim of this paper is to highlight the issues affecting the development of this initiative. SWOT Analysis was applied to identify the internal strengths, weaknesses and external opportunities and threats on UAE e-government. Then TOWS Matrix was used to develop strategies that use the e-Government strengths to take advantages of opportunities in the external environment and also to mitigate the external threats. The current state of the UAE E-government project was also examined, and it is evident that the UAE has successfully developed a strong e-government platform for everyday use by both citizens and businesses. However, there are some weaknesses and threats that need to be addressed, especially in the area of information security (e-Security) and also there is a culture of resistance facing the e-Transform.