Initial metrics and pilot program results for measuring the performance of the Canadian construction industry

Abstract

A study has been initiated by the Canadian Construction Innovation Council to support the measurement of the performance of the Canadian construction industry. Metrics have been established to cover aspects of cost, time, scope, quality, safety, innovation, and sustainability. The metrics were piloted with industry partners and applied to institutional building and infrastructure projects. The metrics were selected in recognition of other national and international efforts in benchmarking and with a view of supporting analysis at the project, organization, and industry level. The experience gained through the pilot project indicates that the metrics are reasonably well understood in their definition. While the cost, time, scope, and safety information is readily available, as expected, the information for quality innovation and sustainability is not or requires more detailed in-person interviews of project participants to obtain a complete picture of project performance. The data analysis and presentation conducted to date indicates that a combination of radar charts and box plots works best as a means to communicate results. The result of the study to date is a standard set of metrics, and collection and reporting methods for the performance of the Canadian construction industry that are useful as the basis of a broad benchmarking program.