Journal of Community Health · 1996 · 46 citations · 16 references
Public AffairsHealth SciencesHealth Services AdministrationHealth Services ResearchHealthcare AdministrationHealthcare Quality ImprovementHealth Care Delivery SystemsHealth Care QualityHealthcare Service QualityPatient SatisfactionPatient Satisfaction MeasurementQuality Of CarePatient Satisfaction AnalysisPatient Satisfaction EvaluationPerceived Quality Of CarePublic Health FacilitiesQuality Of Care Perceptions
16
Patient satisfaction as an indicator of quality care.
P D Cleary, Barbara J. McNeil · PubMed · 1988 · 1.1K citations
Public Affairs, Health Services Administration, Quality Management +13
Involving Consumers in Quality of Care Assessment
Allyson Ross Davies, John E. Ware · Health Affairs · 1988 · 295 citations