Academy of Management Review · 1979 · 318 citations · 12 references
Public AffairsPublic PolicyPolicy AnalysisStrategic Decision-makingStrategic PlanningPolicy DevelopmentPolicy FormulationPolicy MakingPublic Policy StrategyDialectical InteractionDialectical LogicDialectical ThinkingStrategic Assumptions
This article attempts to develop a new methodology for dealing with ill-structured (i.e., ill-defined, messy) organizational problems, arguing that conflict, assumption surfacing, and assumption challenging are central to such a methodology. As such, the methodology for ill-structured problems is very different from that for well-structured ones. The methodology is illustrated through the analysis of an actual case.
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The Science of "Muddling Through"
Charles E. Lindblom · Public Administration Review · 1959 · 8.2K citations