Understanding Data-Driven Decision Support Systems

Abstract It is important for managers and Information Technology professionals to understand data-driven decision support systems and how such systems can provide business intelligence and performance monitoring. Data-driven DSS is one of five major types of computerized decision support systems and the features of such systems vary across specific implementations. Different development packages also impact the capabilities of data-driven DSS and hence criteria for evaluating data-driven DSS development software are important to understand. Overall, this article builds on an historic foundation of prior decision support systems theory. Keywords: decision supportDSS frameworksystems features Notes Codd, E. F., Codd, S. B., & Salley, C. T. (1993). Providing OLAP (On-Line Analytical Processing) to User-Analysts: An IT Mandate, E. F. Codd and Associates white paper (sponsored by Arbor Software Corporation). Nylund, A. (1999, July). Tracing the BI Family Tree. Knowledge Management, July 1999.