Human resources management main role in information technology project management

TLDR

Information technology underpins national development and organizational success, yet IT project success hinges on human resources, whose evolving policies necessitate changing managerial roles. The study reviews IT and HR challenges, examining factors such as job redesign, personality traits in recruitment, and education’s role in project development. The research identifies individual, job‑related, and organizational perspectives as key drivers of IT project success, with employees recognizing managers’ human‑resource roles as a major performance enhancer.

Abstract

Today the information technology is indeed a base of development for countries and a benchmark practice for leading and successful organizations. Success in this area depends on the success of micro and macro projects of information technology, and this success is not achievable unless all aspects, especially the most valuable element, e.g. the human resources, are considered. Because the policies related to human resources in the projects are changing, so the roles of managers of IT projects will also change in this regard. In this paper while reviewing some of the challenges in the field of information technology and human resources, factors affecting the success of IT projects such as the need to redesign jobs, more attention to personality characteristics of individuals in the process of recruitment, role of education in development of Information Technology projects and... have been considered. This research has tried to pay attention to three perspectives of individual, job-related, and organizational which from the point of view of these employees, individual perspectives and then job-related perspectives and ultimately organizational perspectives were effective in the success of the IT projects respectively. It is interesting to note that the employees have implicitly noted the major roles of the human resources of the managers of the IT projects in improving performance as one of the effective factors.