Behaviour and Information Technology · 1997 · 108 citations · 4 references
ArtsDesignHuman PerformancePerformance MeasurementUser Experience DesignUsability EngineeringUsability EvaluationUsability TestingEffectiveness ResearchEfficiencyTask Performance AnalysisTask Performance MetricsUsability Problems IdentificationUsability StudiesUser Performance MeasurementUser Performance Metrics
"Building usability into a system requires more than knowledge of what is good. It requires more than an empirical method for discovering problems and solutions. It requires more than support from upper management and an openness on the part of developers. It even
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Usability measurement in context
Nigel Bevan, Miles MacLeod · Behaviour and Information Technology · 1994 · 453 citations
Implications of current design practice for the use of HCI techniques
Victoria Bellotti · 1988 · 73 citations
Arts, Computer Engineering, Design +14