User Performance Metrics is a quantitative measurement framework within usability evaluation that assesses the effectiveness, efficiency, and accuracy with which users accomplish specific tasks in an interactive system.
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2017–2026
243
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Publications
1.1K
A mathematical model of the finding of usability problems
Jakob Nielsen, Thomas K. Landauer · 1993 · 1.9K citations · Full text
Web Site Usability, Design, and Performance Metrics
Jonathan W. Palmer · Information Systems Research · 2002 · 1.6K citations
Understanding User Evaluations of Information Systems
Dale L. Goodhue · Management Science · 1995 · 1.2K citations
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947
Virginia Tech
Blacksburg, United States
21 h-index
64 publications
5.7K citations
Carnegie Mellon University
Pittsburgh, United States
17 h-index
30 publications
3.6K citations
University of British Columbia
Vancouver, Canada
16 h-index
54 publications
1.8K citations
University of Toronto
Toronto, Canada
15 h-index
33 publications
2.6K citations
IBM (United States)
Armonk, United States
15 h-index
32 publications
3.8K citations
University of Michigan
Ann Arbor, United States
15 h-index
34 publications
2.4K citations
Simon Fraser University
Burnaby, Canada
14 h-index
38 publications
1.1K citations
Pennsylvania State University
State College, United States
12 h-index
34 publications
988 citations
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- International Journal of Human-Computer Interaction
22 publications · 3.5K citations
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- IEEE Transactions on Visualization and Computer Graphics
TVCG · 20 publications · 2.2K citations
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- Behaviour and Information Technology
21 publications · 2.3K citations
15
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- Proceedings of the Human Factors and Ergonomics Society Annual Meeting
15 publications · 661 citations
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- Ergonomics
10 publications · 649 citations
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