Information Systems Management · 2003 · 14 citations · 0 references
ArtsComputer ScienceHuman-computer InteractionInteraction DesignUser Experience DesignExperience DesignInterface DesignUsability EngineeringUsability EvaluationUsability TestingInterface UsabilitySatisfactionSystem UsabilityUsability Studies
Abstract Historically, usability has been associated with the user interface, and human–computer interaction (HCI) professionals have tended to concentrate their work on it. Usability is, however, much deeper than the user interface. Usability refers to the complex set of choices that ends up allowing the users of the system to accomplish one or more specific tasks easily, efficiently, enjoyably, and with a minimum of errors.