Public Relations Review · 2010 · 42 citations · 20 references
Social SciencesCommunicationCommunication TheoryCrisis CounselingCrisis ManagementCoping StrategiesCrisis AssessmentCrisis CommunicationCrisis PreparednessCrisis ResponseSupportive CommunicationCrisis Communication SkillsCrisis Coping SkillsRapport Building In Crisis
20
H.J. Eysenck · Behaviour Research and Therapy · 1985 · 32.3K citations
Stress and emotion: a new synthesis
Choice Reviews Online · 1999 · 3.7K citations