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Benchmarking metrics used in UK facilities management
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1998
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Total Quality ManagementPerformance BenchmarkingFacility PlanningEngineeringEducationPerformance MeasurementTop 100Uk OrganisationsProgram EvaluationOperations ResearchProductivityBenchmarkingManagementStatisticsFacility ManagementQuantitative ManagementPerformance MetricUk Facilities ManagementPerformance MeasureFacility PerformanceBusinessConstruction Management
This is the second of two papers looking at the use of benchmarking in the UK (the preceding paper appeared in the previous issue of Facilities ). It looks specifically at the types of metric used to assess facility performance. The study is based on a survey of 25 of the top 100 UK organisations.